13 nov
|
Pentasia
|
Madrid
Technical Customer Support Specialist (Chinese Speaking)About the RoleOur Client are looking for a Technical Customer Support Specialist to join our on‑site team in Malta. In this role, you will support operational activities, handle agent queries, and monitor gaming systems in real time. This is a great opportunity for someone interested in technical support and the gaming industry.
Key Responsibilities
Handle agent requests via written communication and provide timely support
Operate and manage back‑end game tools
Perform basic network troubleshooting and tool usage
Monitor game operations in real time and respond to issues promptly
What We’re Looking For
Fluent in
English and Chinese
Strong interest in technical support and gaming
Basic understanding of IT, networking, or systems is an advantage
Background in Information Management or Computer Science is a plus
Good problem‑solving skills and attention to detail
What’s On Offer
Salary up to €30,000 annually
Full training provided (including initial training in Taiwan)
Opportunity to gain hands‑on experience in gaming operations
On‑site role within a collaborative team environment
Career development opportunities within a growing industry
📌 Technical Customer Support Specialist (Madrid)
🏢 Pentasia
📍 Madrid