Overview
About Joko: Joko helps consumers shop smarter. Their ambition is to revolutionize how people shop, empowering them to find what they need, make informed decisions, and save money. Joko is a tech company founded in Paris, with a team of 105+ talents across Paris, Barcelona, and New York, including remote workers. As a certified B Corporation, they are committed to making a difference for the communities they serve, including the 6 million consumers already using Joko to save money at over 10,000 merchants. The company offers features such as cash back, buy now pay later, automatic coupons, price drop alerts, carbon footprint tracking, and more, and is building an AI-powered assistant to help users find the right product based on price, quality, and environmental impact across the integral e-commerce catalog. After profitability in its core market, Joko is expanding internationally with a primary focus on the US. Its day-to-day remains focused on building the future of shopping with Joko.

Job Description

At Joko, we help consumers shop smarter. Our mission is to revolutionize shopping, empowering people to find what they need, make informed decisions, and save money. Joko is a tech company and a certified B Corp with over 105 talents across Paris, Barcelona, and New York (and beyond). More than 6 million users already save money every day at 10,000+ merchants with Joko. From cashback and automatic coupons to price alerts and carbon tracking, we keep expanding our products to make shopping smarter. We are building an AI-powered shopping assistant to help users find the best products by price, quality, and environmental impact. Having reached profitability in our core market, we are scaling globally with a strong focus on the US.
It’s still day 1,



come build the future of shopping with usOur Business Operations
Our team : The
Business Operations
team is the powerhouse behind internal innovation. We tackle the company’s most strategic and complex challenges and turn them into long-term, scalable growth engines. We lead high-impact initiatives that push Joko forward, including launching new business lines, rethinking revenue infrastructure, and embedding AI into our operations. Our mission is to help Joko operate at its absolute best, every single day.
What You Will Do
We are looking for a highly analytical, resourceful, and impact-obsessed
Operations Manager
to join our Business Operations team and own one of our key operational scopes: Content, Product, Revenue, Finance, Marketing, or Team. You will take full ownership of your vertical, address its toughest challenges, and lead initiatives that unlock new performance. You will design tech-enabled, scalable solutions that power Joko’s growth and efficiency. You will reimagine revenue funnels, automate internal tooling, and reshape cross-functional workflows to drive transformation across the company. Your exact scope will depend on your background and company priorities. Example missions include:Revenue Operations
Redesign our sales and account management processes to drive conversion and retentionRebuild and optimize our CRM (Hubspot)



to empower data-driven decisionsLead high-impact projects that directly influence top-line growthFinance Operations
Automate cash collection, invoicing, and reporting flows end to endBuild internal tools that give real-time visibility into financial performanceReimagine how money moves through the business and fix what’s brokenContent Operations
Scale the creation and quality control processes for thousands of merchant offers across all marketsBuild AI-driven tools that multiply team output and accuracyHelp manage a dedicated BPO team to deliver flawless, high-volume content quicklyTeam Operations
Own and evolve Joko's tool stack (Notion, Slack, Claude & MCPs) and make every team faster, smarter, and more secureAutomate cross-functional workflows: onboarding, OKRs, and access management for frictionless scaleLead ESG, IT security, and simplification initiatives to keep Joko compliant and future-proofProduct Operations
Optimize key product metrics like catch rate and coupon successBuild tools that help Product teams move fasterOwn key product integrations, acting as a strategic point of contact with external partnersMarketing Operations
Structure and scale how we track, measure, and optimize marketing performanceAutomate workflows for growth and CRM teams to boost campaign velocityBuild robust internal systems to improve ROI visibility and strategic decision-makingYou’ll be part of a small, elite team with the autonomy to make real decisions and the mandate to drive real change.
Who We’re Looking For

Education:
You graduated from a top-tier engineering, business, or applied science programExperience: 2+ years of experience in operations, strategy, consulting, or a similar roleProblem solver: You love tackling complex, ambiguous problems with structured t

📌 Operations Manager (Madrid)
🏢 Joko
📍 Madrid