Experteer Overview

In this role you will support the customer master data management within the iShift program, helping deploy standardized end-to-end processes across regions. You will work with cross-functional teams to ensure system design and configuration meet business needs, contribute to change management, and support testing with key users.

The role focuses on enabling data-driven processes in order-to-cash, with opportunities to influence design decisions and continuous improvement. You will join a collaborative team within the Integral Process Owner organization to drive reliable master data and governance across SAP systems.

Compensaciones / Beneficios

- Assist in data gathering and validation for customer master data across geographies
- Support gap analysis between current processes and core model; help prepare design and acceptance documentation
- Maintain process design documentation (Signavio) and support design reviews
- Coordinate K-user engagement, testing schedules,



defect tracking, and training materials
- Support hypercare, issue resolution, and transition to BAU
- Contribute to continuous improvement and automation opportunities in customer data processes
- Assist in stakeholder engagement and change management activities
- Support project governance with risk/issue documentation and performance tracking

Responsabilidades

- 3-5 years in Customer Master Data Management
- Experience in transformation programs with customer data
- Familiarity with SAP S/4HANA and MDG
- Understanding of order-to-cash data management and data governance
- Good project management and cross-functional collaboration skills

Requisitos principales

- employee benefit programs
- salary range provided: 49,600 - 66,133
- hybrid work model (implied by tags)

📌 iShift Business Enablement Customer master data expert (Barcelona)
🏢 Sanofi
📍 Barcelona