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Este Puesto Reporta a

Service Owner IS Observability

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Your Role And Responsibilities In this role, you will help shape and enhance ABB's observability capabilities by developing advanced Grafana dashboards, integrating multiple data sources, and supporting the monitoring of global IT services and infrastructure. You will work across infrastructure, networking, application, and observability domains to deliver reliable, data-driven insights that improve operational visibility and service performance.

The work model for the role is: hybrid #hybrid

Location: Europe

This role is contributing to the Information Systems (IS) organization within ABB's general operations. Main stakeholders include IS Operations teams, Infrastructure teams, Network teams, Platform Owners, Service Management teams, and external technology partners.

You Will Be Mainly Accountable For

- Developing and maintaining Grafana dashboards and visualizations that provide actionable operational insights.
- Integrating and transforming data from multiple sources, including Prometheus, Loki, Snowflake, ServiceNow, and REST APIs.
- Supporting the implementation and continuous improvement of observability solutions across infrastructure, network, and application environments.
- Configure alert notifications for Event Management System.
- Investigating service issues, analyzing telemetry data, and contributing to operational excellence and service reliability
- Managing technical documentation, code repositories, and development standards to ensure solution sustainability and knowledge sharing.
- Collaborating with cross-functional teams and external suppliers to implement enhancements, resolve issues,



and improve service performance.

Our team dynamics You will join a collaborative, highly skilled, and innovative global team focused on building modern observability capabilities that support ABB's digital transformation journey. The team values continuous learning, knowledge sharing, and curiosity, providing opportunities to work with modern technologies and complex enterprise environments

Qualifications For The Role

- You have 5+ years of experience developing Grafana dashboards and working with observability, monitoring, or operational analytics solutions.
- You have experience in infrastructure, systems administration, networking, cloud operations, or platform engineering environments.
- You are familiar with Grafana, Prometheus, Loki, PromQL, LogQL, REST APIs, JSON/YAML, and SQL-based data platforms.
- You have solid methodical and problem-solving skills and enjoy transforming complex technical data into meaningful operational insights
- You are comfortable working with cross-functional teams, managing multiple priorities, and supporting continuous service improvements
- You are comfortable communicating in English, both written and spoken.

More About Us Electrification provides leading electrical distribution and management technologies, solutions and services to electrify the world in a safe, smart and sustainable way. The portfolio includes medium- and low-voltage electrical components, switchgear, digital devices, enclosures, and circuit breakers, among others. With our products, solutions and services, we collaborate with customers to improve power delivery and security, enhance energy management, efficiency and operational reliability, as we work toward a low carbon society. Construir un futuro más limpio e inteligente requiere todo tipo de mentes: las curiosas, las valientes y las creativas. Por eso acogemos a personas de todos los orígenes y experiencias.

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📌 IS Observability Visualization Engineer (Sant Quirze del Vallès)
🏢 Abb
📍 Sant Quirze del Vallès