Deutsche Post in Madrid seeks a senior leader to steer the Customer Service organization and drive a strategy that elevates customer experience. You will lead transformation initiatives, leverage AI and automation, and align with regional priorities to deliver measurable business value.
The role demands international collaboration and a strong people leadership track record. You will build high-performing teams, manage budgets, and ensure compliance with safety and quality standards while acting
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📌 Director, Customer Service & Experience - Spain (Santander)
🏢 Deutsche Post
📍 Santander
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