Global SaaS Scale-up | Series B
Fully remote in EU or from our offices (Bratislava, Prague, Barcelona)

What's in it for you

The stage: We’re a scale-up where PMs still make decisions quickly, without justifying every step.
The ownership: Each team has one PM, so the product is yours end to end, from discovery to release, and you do the hands‑on work yourself.
The AI side: Our PMs prototype and ship with AI, and AI voice agents are at the core of what we build.
The setup: Fully remote from the EU, in a company where AI is part of how everyone works.

If you want to make the call, ship it within weeks and see the result in the numbers, this is the place for you.

About CloudTalk

CloudTalk is an AI-powered business phone system and AI Voice Agent platform built for sales and support teams. It brings business calling, AI-powered call intelligence, and autonomous AI voice agents together in one platform, helping small and mid‑sized businesses make more calls, handle more conversations, and deliver better customer experiences.

Serving customers in 160+ countries, CloudTalk is backed by $36M in funding from leading investors, including KPN Ventures, Point Nine, and HenQ. We’re investing in making AI a natural part of every business conversation and helping companies get more value from every call.

With a team of 200 people, CloudTalk values growth, innovation, teamwork, customer focus, and human connection. The company moves fast, builds for the future, and cares deeply about creating products and a culture that people genuinely love.

About the role





We’re a Senior Product Manager who will own a customer‑facing product and shape how sales and support teams work with AI.

What you will do

- Decide what gets built, why, and how you’ll know it worked.
- Build a deep understanding of your core users through direct and indirect research.
- Craft a vision and strategy that contributes to our product strategy and drives measurable progress toward our business goals and customer outcomes.
- Complete the day‑to‑day work that brings these ideas to the user – co‑leading customer discovery alongside your peers in Product Management & Product Design, facilitating journey mapping sessions, identifying key, golden tasks for your user segment, and aligning both R&D; and GTM teams around well‑articulated solutions to customer problems.
- Use AI in your daily work: prototype ideas, ship small changes to production yourself and get through customer research faster.
- Collaborate with teammates in your team, other product teams, and key roles in Product Marketing, Customer Experience, and R&D; to iteratively identify, validate, and define solutions to users’ day‑to‑day challenges.
- Collaborate, learn, & lead across R&D; and CloudTalk‑wide to level‑up approaches and drive product‑led decision‑making.

Who we are looking for





- 5+ years as a Product Manager owning a customer‑facing B2B product.
- You have proven experience creating clear, compelling, and well‑researched explanations of the business value, risks, user flows, and impact of multi‑phase initiatives. Articulating complex problems in a digestible way.
- You focus on creating measurable outcomes and using qualitative & quantitative research to inform decisions. You’re as data‑obsessed as you are user‑obsessed.
- You are a adaptable communicator and are as comfortable in a call with a busy front‑line Sales or Support team manager or in a strategic discussion with CloudTalk’s exec team.
- Hands‑on AI use you can show, like a prototype you built or a workflow you rebuilt. You know what you keep human and how you catch it when the model is wrong.
- You are stress‑resilient, focused & highly organized.
- Experience with voice, communication or conversation intelligence products is a plus, not a requirement. How you work matters more than your industry.

Why you will love to be a CloudTalker

Unlimited PTO that people actually take. Fully remote with four European hubs. A coach you can book, a career path in writing, and equity when you deliver. Here’s the full package.

Get better, faster

- A coach you can actually book. Recurring 1-on-1 sessions with our resident coach. A real conversation about your career, on company time.
- You grow by shipping, and we build around that. Roughly 70% of your development comes from hands‑on work on real problems. We back the rest with coaching and formal training, following the 70

📌 Senior Product Manager (Barcelona)
🏢 CloudTalk
📍 Barcelona