Who We Are Joybuy is JD.com’s dedicated retail platform for Europe, offering products across a wide range of categories. Operating across the UK, Netherlands, Germany, France, Belgium and Luxembourg, we’re building the future of retail through smart systems, bold ideas, and a customer-first mindset. Backed by JD.com, also known as JINGDONG, and its trusted general technology and supply chain ecosystem, we deliver a shopping experience that is speedy, reliable, and genuinely enjoyable. If you’re ready to make a difference, bring your talent and grow with us. Don’t just buy, Joybuy. Learn more about who we are and what we do: https://about.joybuy.com/about/ About The Team You’ll be joining the Joybuy team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.
What You'll Do
• Work with merchandisers/sourcing and product teams to select and plan suitable products based on different consumer scenarios and operational cycles in the Spanish market; enrich platform offerings, stabilize supply chains, meet regional demand, and boost platform sales;
• Develop and execute targeted promotion plans aligned with category characteristics and campaign schedules while controlling profit and loss; optimize product mix, improve margins, maximize sales output, and drive platform profitability;
• Manage the allocation and operations of platform marketing resources; use data insights to refine marketing strategies, improve resource efficiency, and elevate marketing effectiveness;
• Coordinate with regional marketing teams to develop and execute marketing plans; achieve order volume and GMV growth targets to support sustainable platform development. What We're Looking For
• Bachelor's degree or above; majors in Marketing, E-commerce, Business Management, or related fields preferred;
• 3+ years of experience in e-commerce platform operations, retail, or marketing operations; experience in the Spanish market is preferred;
• Familiar with product operations, promotion planning, marketing resource management, and the logic behind GMV/order volume growth;
• Strong data analysis skills; able to optimize strategies and evaluate marketing effectiveness based on data;
• Profit-and-loss awareness and cost control mindset; able to balance promotions and profitability;
• Excellent cross-functional communication and coordination skills; able to collaborate efficiently with merchandising, sourcing, regional marketing, and other teams;
• Fluent in Spanish; English as a working language;
• Results-oriented, with strong execution, resilience, and multi-task management capabilities. What Success Looks Like You will help Joybuy build stronger local connections, create high-impact campaigns and turn partnerships and marketing activities into measurable customer and business growth.
What We Offer
Joining Joybuy means becoming part of a business where people, innovation, and impact work together to shape the future of cross-border e-commerce. You’ll contribute to smart supply chains, efficient logistics, and meaningful projects that drive real customer value. With a competitive salary, great office locations, and a supportive, people-first culture, you’ll have the space to grow your career, learn from talented colleagues, and make a genuine impact in a fast-expanding international business.
📌 Marketing Operation Manager (Madrid)
🏢 Joybuy
📍 Madrid