Job Description
This role c oordinates and executes customer orders in accordance with their requirements and/or procedures, based on PSA BDP Ethics.

Responsibilities:
• Contact with the dedicated customer for instructions / reminder
• Processing of agent and early warning messages(network contact)
• Communicate information to customers and partners in parallel
• Handling of anomalies / disputes
• Proposal for corrective and preventive measures
• Contact with the warehouse and other subcontractors
• Duty to inform and advise the customer on the formalities of international movement of goods
• Duty to communicate the information of the files in charge to his hierarchical manager
• Monitoring the quality of service center services.




• Create SOP’s when require to support the offshoring process.
• Trouble shooting to proactively find suitable solutions in time and manner to the customer. Job Requirements ∙ 2-4 years of experience of logistics and forwarding operations/regulations and documentation or Degree in Logistics ∙ Preferable a professional degree by a licensed educational institution specialized in logistics and forwarding. ∙ Computer literacy with Microsoft Software applications and /or other market leading software applications. ∙ Good communication skills in English ( oral and written )

📌 Logistics Service Coordinator- Import (España)
🏢 PSA BDP
📍 España