12 nov
|
Glaser Group Spain
|
España
12 nov
Glaser Group Spain
España
About Glaser Holiday Rentals Glaser Holiday Rentals manages holiday homes for owners on the Costa del Sol. We’re a growing team based in Arroyo de la Miel (Benalmádena), part of Glaser Group. The role We’re looking for an Operations Assistant to help us run the day-to-day. That means planning the work behind every stay, onboarding new properties, keeping our paperwork in order and looking after guests when they need us. Around 70–80% of the role is office-based. The rest of the time you’re out at the properties, welcoming guests and dealing with whatever comes up. What you’ll do In the office
• Organise and coordinate daily operations, including guest arrivals, property inspections, cleaning schedules and maintenance visits, so tasks are planned in advance and completed on time
• Onboard new properties: inspections, inventories, photographs, documentation and setup in our systems
• Keep the paperwork for our properties and rental operations complete, up to date and compliant with current regulations, such as the VUT registration (the Andalusian licence for holiday rental homes)
• Coordinate cleaners, maintenance technicians and other suppliers, and follow up until work is done as agreed
• Keep track of open issues and upcoming needs, and act early before they affect guests or owners
• Keep the team informed of priorities, schedule changes and pending tasks With guests and at the properties
• Welcome guests on arrival and help them settle in
• Be the first point of contact when guests have a problem during their stay, and solve it calmly and quickly, on site when needed
• Inspect properties before arrival and after departure, and report on their condition
• Restock amenities and keep inventories up to date
• What we’re looking for
• At least 1 year of experience at a holiday rental management company on the Costa del Sol
• You already live on the Costa del Sol
• English and Spanish, spoken and written; other languages are a plus
• A valid driving licence
• Excellent organisation: you plan ahead, manage several properties and priorities at once, and keep accurate records
• A proactive mindset: you spot problems early and act without waiting for instructions
• Strong follow-up: tasks, deadlines, paperwork and supplier commitments are completed properly and on time
• A friendly, service-minded approach with guests, also when something has gone wrong
• Flexibility when the business needs it, such as the occasional adjusted shift
What we offer
• A permanent contract (indefinido) of 30–40 hours per week, normally Monday to Friday
• A company car for work use, plus all the equipment you need
• A varied role that combines planning, administration and guest contact
• A small, growing team where your work is visible
• Start as soon as possible
📌 Operations Assistant (España)
🏢 Glaser Group Spain
📍 España