Director, Account Management (Madrid)

Director, Account Management (Madrid)

11 nov
|
Mastercard
|
Madrid

11 nov

Mastercard

Madrid

Experteer Overview In this role you will lead strategic account management for Mastercard’s commercial payments portfolio, focusing on large B2B, Travel u0026amp; Entertainment, supplierpayments, and embedded finance partnerships. You will own end-to-end relationships and profitability for assigned accounts, shaping sales strategies to grow market share and revenue. You’ll partner with customers to deliver tailored solutions and oversee pipeline, forecasting, and cross-functional initiatives. This opportunity suits a results-driven leader who can energize cross-functional teams and accelerate commercial growth within a general payments ecosystem.Compensaciones / Beneficios
- Manage relationships at assigned accounts and strengthen engagement across levels
- Develop and own business development strategy per account with profit responsibility aligned to country targets
- Own end-to-end relationship management and Pu0026L for accounts
- Set sales strategy aligned with WE strategy to drive market share and revenue growth
- Lead existing relationships, identify opportunities, and understand customer needs
- Partner with customers to deliver customized solutions and consulting support
- Oversee account-level pipeline management and contribute to revenue targets
- Support profitability analysis, financial forecasting, and competitive analysis
- Design strategies, messaging, and proposals for customers
- Support key customer relationships at management levels
- Collaborate with account team and customers to execute annual business plans




- Assist local projects and cross-functional initiatives
- Manage Voice of Customer results and feedback
- Coordinate with cross-functional Mastercard teams to implement tactical plans and best practices
- Leverage Mastercard brand, sponsorships, and payment solutions to create new opportunities
- Grow Mastercard share within assigned accounts
- Handle administrative and operational issues for accounts
- Identify new product concepts and market strategies in collaboration with cross-functional teams
- Work with Head of Financial Institutions on market planning and budgetingResponsabilidades
- Excellent analytical skills (e.G., Pu0026L analysis, financial forecasting)
- Superior presentation skills in Spanish and English
- Strong ability to create PowerPoint presentations
- Proven ability to develop business relationships at all levels
- Results-oriented and customer-focused
- Strong Sales / Business Development / Relationship Management background
- Ability to manage operations with attention to detail
- Strong problem solving and business acumen
- Selling skills with negotiation and closing ability
- Bachelor’s Degree or equivalent (MBA Preferred)
- Proven project management capabilities
- Team-player with collaborative skills
- Ability to interact with top-management and support functions
- Humility, flexibility, and empathy
- Banking sector market knowledge and payments systems market knowledgeRequisitos principales
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📌 Director, Account Management (Madrid)
🏢 Mastercard
📍 Madrid

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