Are you passionate about premium patient service, seamless organization, and high-level medical communication? At mySkin, an international practice for dermatology, laser medicine, and aesthetic medicine located in Bendinat, Mallorca, we are looking for a dedicated Patient Manager to join our practice on a full-time basis. Working alongside three specialist doctors, you will play an essential role in delivering exceptional service and administrative support in a modern, welcoming environment.

Your core responsibilities will include:

Welcoming, checking in, and checking out patients with a warm and professional approach

Coordinating appointments and managing scheduling across all primary communication channels

Planning and organizing individual treatments as well as comprehensive treatment series

Managing patient communication and preparing informational and consent documentation

Overseeing invoicing, billing processes, and routine administrative duties

Maintaining and updating digital patient records and clinic CRM systems

Providing knowledgeable product advice and handling on-site product sales





Collaborating closely with our team of specialist physicians and medical staff

What you bring to the role:

Excellent command of German, English, and Spanish – proficiency in all three languages is an absolute requirement

Existing legal residency on Mallorca, complete with a valid NIE and Spanish social security number

Solid computer literacy and confidence in navigating digital applications and practice software

Outstanding verbal and written communication skills

High level of organizational talent, personal initiative, and a polite, friendly demeanor

Strong dedication to delivering first-class patient experiences and a genuine interest in dermatology and aesthetics

What awaits you at mySkin:

A secure, year-round position within an international, passionate, and supportive clinic team

Predictable, regulated working hours with a standard 37.5-hour work week

Regular continuing education and training programs to support your professional skills

Long-term growth opportunities in a high-quality medical setting focused on top-tier patient care

📌 Patient Care Manager – Full-Time (Madrid)
🏢 mySkin
📍 Madrid