Timeleft SAS seeks an Enablement & Operations Manager to own the CX systems and enablement that keep Customer Support and Trust Safety running smoothly at scale. You'll lead enablement (documentation standards, onboarding, and training) and operations (tooling, Zendesk configuration, automation, and AI-assisted workflows) and line-manage a QA Analyst. You will define knowledge content, governance of QA, and dashboards, partnering with Product, Tech, Data, and Operations to drive continuous
📌 CX Enablement & Operations Lead (Zendesk & AI) (España)
🏢 Timeleft
📍 España
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.