Who We Are
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As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.
Leveraging technology and creativity to become a future-ready learning organisation.
But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.
We invite you to build the bank of the future. Innovate the way we deliver financial services. Help people grow their assets, business, and investments. Relationship Manager, Strategic Alliance
The Relationship Manager is responsible for managing relationship with Third Party Service Providers and driving the service providers to market the bank/s mortgage products.
Relationship Manager Third-Party Service Provider is responsible for overseeing, managing, developing and maintaining strong relationships with external business partners (Service Provider). This role ensures service quality, compliance with contractual obligation, risk management and process efficiency while fostering strategic partnerships that support organisation goal.
Third Party Relationship Management
Serve as the primary point of contact for Third Party Service Providers
Build and maintain strong, professional relationship to support collaborative, long term partnership
Source for the potential Third Party Service Providers who is interested to work with the bank.
Performance Monitoring / Management:
Track and monitor submission, approval, acceptance, Letter Instruction issuance status,



loan execution and disbursement status for each of the mortgage application submit by Third Party Service Providers and provide consistent status updates to Service Providers
Provide guidance and advice to agents for each of the application required further clarification from the bank.
Conduct regular performance reviews and elevate issues when necessary
Conduct Training
Conduct regular training to Service Providers agents for them to familiar with the bank policy and guidelines.
Conduct briefing to Service Providers for any changes / new implementation / campaign launch by the Consumer Secured Lending
Act as an escalation point if any concern from the Service Providers / Agents, ensuring timely and effective resolution
Work closely with centralized processing team to ensure adhere to the service standard and turnaround time
Provide feedback from Service Provider / Agents to management (if any)
Bachelor’s Degree or Diploma in Business Administration, Finance, Banking, Marketing or a related field.
Minimum 2-3 years’ experience in mortgage sales, business development, relationship management, or banking / financial services.
Experience in managing third party service provider / business partners is ad added advantage
Results-oriented with a strong sales and customer service mindset
As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.
Leveraging technology and creativity to become a future-ready learning organisation.
But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future.
We invite you to build the bank of the future. Innovate the way we deliver financial services. Help people grow their assets, business, and investments. Industry-leading learning and professional development opportunities. xhfqzwm Industry-leading learning and professional development opportunities.

📌 Relationship Manager, Strategic Alliance (León)
🏢 OCBC
📍 León