Job IT Support Description About the Company Deluxe Media Inc. is a integral leader in media and entertainment services for film, video and online content.
Since **, Deluxe has been the trusted partner for the world's most successful Hollywood studios, independent film companies, TV networks, exhibitors, advertisers and others, offering best-in-class solutions in post-production, distribution, asset and workflow management, and cloud-based technologies.
Position IT Support (Madrid, Spain) Full-Time, Permanent - On site Position 40 hours per week – 09:*:00 pm Responsibilities · Provide technical support to end-users regarding hardware, software, and network-related issues.
· Troubleshoot and resolve computer hardware and software problems.
· Install, configure, and maintain computer systems and software applications.
· Perform routine maintenance and upgrades on computer equipment and systems.
· Set up and configure network equipment, such as routers, switches, and firewalls.
· Assist in the implementation and maintenance of IT security measures,



including antivirus software and firewalls.
· Create and manage user accounts and access permissions.
· Document all support activities, including resolutions, in a clear and concise manner.
· Collaborate with other IT team members to improve system performance and reliability.
· Stay updated with the latest industry trends and technologies to provide innovative IT solutions.
Requirements · Proven experience as an IT Support Specialist or in a similar role.
· Strong knowledge of computer hardware, software, and operating systems, including Windows, Mac and Linux.
· Proficient in troubleshooting and resolving technical issues.
· Familiarity with network protocols, equipment, and troubleshooting techniques.
· Ability to work independently and in a team environment.
· Strong problem-solving and analytical skills.
· Good level of English (B2).

📌 It Support (Madrid)
🏢 Deluxe
📍 Madrid