Dutch-speaking role in Benalmádena, Spain. €19,200 per year (gross). Relocation support included. At a glance
Location:
Benalmádena, Spain Work model: On-site Languages: Dutch
Salary:
€19,200 per year (gross) Start: ASAP Relocation: supported — details below
About the role
The Dutch-speaking Customer Service Advisor will support eCommerce customers across multiple channels, handling enquiries, complaints and more complex issues while ensuring a high standard of customer satisfaction. The role requires strong communication and problem-solving skills, empathy and the ability to remain calm under pressure while accurately documenting customer interactions.
What you'll do
The Dutch-speaking Customer Service Advisor will support eCommerce customers across multiple channels, handling enquiries, complaints and more complex issues while ensuring a high standard of customer satisfaction. The role requires strong communication and problem-solving skills, empathy and the ability to remain calm under pressure while accurately documenting customer interactions. Work schedule: Mon-Fri 09 AM 6 PM + 2 Saturdays per month In short:
Customer Support + eCommerce + Multichannel Communication + Problem Solving + Customer Satisfaction What we're looking for Native or near-native level of Dutch Good English Customer service experience Good communication and problem-solving skills Comfortable handling financial and customer information Willing to work on-site in Benalmádena initially Available to start ASAP Salary €19,200 per year (gross) One honest note on Barcelona: rents are higher than in Lisbon or Sofia, so budget accordingly when you weigh up the package. Benefits Up to 1800€ in bonus Relocation support Relocation payment €500 reimbursed after month 1 Why Spain? Spain needs little selling: the climate, the food, and cities that stay alive late. Barcelona has a deep international jobs market, so this is rarely a one-role move. How the process works Apply with your CV — we read every application A short introductory call with CloserHire, around 30 minutes Interview with the company Offer, then we help with the paperwork and, where relevant, the move From application to starting on the ground usually takes around five weeks. CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.