Experteer Overview As an Implementation Consultant, you own the first 90 days post-sale, guiding discovery, configuration, and delivery of platform implementations and services. You’ll coordinate cross-functional teams to ensure a smooth onboarding and handoff to Account Management, while supporting multilingual client engagements in English and German. You will drive adoption and success by translating needs into actionable plans and aligning scope with client goals. This role offers global exposure, cross-region collaboration, and meaningful impact on client outcomes.Compensaciones / Incentivos
- Lead discovery sessions to capture business goals and use cases; propose platform configurations and best practices
- Manage platform implementations from kickoff to go-live within 90 days
- Deliver professional services and SOW-based projects alongside implementations
- Coordinate with internal teams to fulfill all contractual onboarding items
- Execute kickoff calls, configuration sessions, and client training in English or German
- Own project plans, timelines, risks, budgets, and stakeholder communications




- Ensure successful transition to Account Management with documented handoff and adoption baselines
- Collaborate with Sales, Product, Engineering, and Support to resolve issues and capture feedbackResponsabilidades
- 4+ years in SaaS implementations or enterprise professional services
- Experience delivering scoped or SOW-based projects
- Proven ability to act as trusted advisor during onboarding
- Professional fluency in English and German (written and spoken)
- Ability to run client meetings, deliver training, and document projects in both languages
- Experience with Microsoft Office Suite and Salesforce; familiarity with project management tools
- Strong executive presence, clear communication, and ability to articulate technical concepts to non-technical stakeholders
- Ability to manage multiple projects, handle changes, and work under pressure
- Bachelor's degree in Business, IT, or related field (or equivalent experience)
- Additional languages such as French, Mandarin, or Japanese are a plusRequisitos principales
- hybrid work arrangement
- global exposure
- career advancement opportunities

📌 Implementation Consultant (Madrid)
🏢 Gardaworld
📍 Madrid