Portugese & English Customer Support RepresentativeLooking for an exciting international opportunity? Join a general customer support team and build your career in a dynamic, multicultural environment while making a positive impact through exceptional customer service.Location: Athens, GreeceWork Model: On-siteWhy Join This Opportunity?- Competitive salary and attractive benefits- Comprehensive training and onboarding- Career growth and development opportunities- International and multicultural work environment- Supportive team culture- Opportunity to develop valuable customer service skillsKey Responsibilities- Provide customer support via chat, email, and phone in Portuguese.- Assist users with account settings, content-related inquiries,
and refund requests.- Troubleshoot technical issues and resolve customer concerns efficiently.- Review flagged content to ensure compliance with community standards.- Identify issues such as phishing, spam, and malware.- Deliver an outstanding customer experience while maintaining high-quality service.Requirements- Portuguese (C1 or native) and English (C1).- Strong written communication skills.- Good critical thinking and decision-making abilities.- Comfortable working in a fast-paced environment.- Basic PC skills and typing speed of at least 25 WPM with 85% accuracy.- Previous customer support experience is a plus but not required.- Must have valid work authorization in Greece#J-18808-Ljbffr