Glovo Group is seeking a Quality Coordinator to elevate QA across regional BPO operations. The role focuses on transforming auditing into a proactive, data-driven engine that predicts defects before impact, bridging regional strategy with cross-border execution. You will lead multi-hub quality strategy, drive continuous improvement, and implement closed-loop frameworks that inform recruitment, onboarding, and coaching, while using SQL to turn data into actionable insights across hubs.
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📌 Quality Strategy Lead: Continuous Improvement & Analytics (Madrid)
🏢 Glovo Group
📍 Madrid
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