Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,660 hotels in operation and under development in 100+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
Job Description
OBJECTIVE:
- Learn about growing Total Hotel Profitable Revenue by identifying strategic industries and segments.
- Gain experience in increasing group-related revenues through analysis and strategic planning while adhering to Radisson Hotel Group brand commitments.
- Assist in developing and implementing strategies to support the company's goals and customer experience improvement.
TASKS, DUTIES & RESPONSIBILITIES
Priorities:
- Support to conduct analysis on strategic industries and segments on an ongoing basis, ad hoc or as directed to and formulates recommendations for improving performance where needed to ensure goals are met or exceeded.
- Support to define the strategies for sales processes to deliver year on year improvements in sales performance, direct costs savings, improved customer experience and profitable revenues.
- Collaborate with all relevant stakeholder’s hotel/area/global to deliver change throughout the organization.
- Work closely with the Marketing team to provide input and recommendations on marketing activities and ensure the activities are appropriately targeted and performance assessed to meet the gaps in the business.
- Support to monitor market share performance (where applicable).
- Be on top of industry trends, news, competitor activities and update the team accordingly.
- Assist in evaluating channel and intermediary in line with segmentation goals and in compliance with corporate guidelines.
- Work closely with Sales teams to provide input and recommendations on sales activities and ensure the activities are appropriately targeted and performance assessed.
- Support reviewing key KPI’s and CRM systems ensuring standards of entry and data analysis to support the strategy of the company.
- Ensures relevant strategic industry SOPs are in place for departments and sales teams, reviews and suggests changes and supports implementation of new SOP’s.
- Support RHG in business coordination and execution via a consistent delivery of related processes and procedures.
General responsibilities:
- Perform all duties in a timely and effective manner in accordance with established company policies in order to achieve the objectives of the position.
- Shares best practices within the area and the company.
- Assists in implementation and training of company policies and guidelines.
Health and Security:
- Ensure that all potential and real hazards are reported and reduced immediately.
- Fully understands the fire, emergency and bomb procedures.
- Ensure the safety of the people and property within the premises by applying office regulations and adhering to existing laws and regulations.
- Anticipate possible and probable hazards and conditions and either corrects them or take action to prevent them from happening.
- Maintain the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct.
Laws, Regulations and Policies:
- Follow all applicable laws, corporate standards and guidelines.
Miscellaneous:
- Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies in order to achieve the overall objectives of this position.
- Attend meetings and training required by the manager.
- Assist colleagues to perform similar or related jobs when necessary.
- Accept adaptable work schedule.
- Continuously seeks to endeavour and improve the department’s efficient operation and knowledge of own job function.
- Share best practices within the team.
Duration: 1 year
Start date: January 2027
Qualifications
- Eligible to sign an internship agreement with an academic institution
- Fluent in English.
- Being available for a 1-year internship.
Additional Information
Why Join Radisson Hotel Group?
Live the Magic of Hospitality - Be part of a team tha
📌 Global Sales Strategy Trainee (España)
🏢 Radisson Hotel Group
📍 España
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