Palo Alto Networks is hiring a Senior Technical Support Engineer for Cortex XSIAM. You will join a general, customer-focused team providing expert support, handling escalations, and collaborating with developers to deliver permanent solutions.
The role emphasizes proactive risk mitigation, strong communication, and cross-geography teamwork. You will work with Windows, MacOS, and Linux environments, SIEM/EDR tools, and cloud deployment to support complex customer deployments.