Johnson & Johnson, an inclusive employer, welcomes talent to support cardiovascular innovation.
Job Overview
As a Clinical Support Specialist, you will provide technical and clinical support for Biosense Webster electrophysiology products to physicians, nurses and other medical professionals in the Madrid territory, including Madrid and Castilla y Leon. The role supports sales objectives, market penetration, and product adoption.
Responsibilities
Provide technical support to physicians, nurses and other medical professionals on company products and services.
Assist with procedures using the navigation system and demonstrate proper use of products at the patient bedside.
Present and discuss the latest clinical data with health care professionals during presentations.
Make regular visits to customer locations to gather product information and market conditions.
Diagnose and repair malfunctioning equipment in response to service calls.
Offer support for upgrades and other special service programs to aid field service activities.
Develop customer
- and product-focused technical packages.
Facilitate understanding of clinical trial data.
Achieve sales plan targets in the designated area.
Monitor competitor activity and products.
Strategize to increase opportunities for customer interaction.
Requirements
Engineering degree (biomedical or electronic,



preferably with a major in physiology).
Fluent in English.
Excellent oral and written communication skills, including group presentations.
Strong interpersonal and customer relationship-building skills.
Analytical thinking and results-oriented mindset.
Sense of urgency and big-picture orientation with attention to detail.
Teamwork and collaboration.
Integrity.
Required Skills
Commercial awarenessElectrophysiology knowledgeEngineering backgroundPreferred Skills
Account managementCollaborationCommunicationCultural competenceCustomer centricityHealthcare trends awarenessIssue escalationMarket knowledge and researchOKRs experienceOrganizingProblem solvingSales and sales supportSales trainingSolutions sellingSustainable procurementVendor selectionCompensation
Base

salary:
€35,000.00 – €55,315.00 per annum. Eligibility for sales incentives and commissions.
Benefits
The role includes an annual bonus based on pay grade and location, vacation days, a minimum of 12 weeks parental leave, bereavement leave, caregiver leave, volunteer leave, well-being reimbursements, and programs for financial, physical and mental health. Service‑anniversary and recognition awards are also offered. Eligible dependents may enroll in various insurance plans where applicable.

📌 Clinical Support Specialist (Madrid)
🏢 Johnson & Johnson
📍 Madrid