Job Title: After Sales & Customer Care Coordinator (several positions)-

Location:
Costa Del Sol-Alcaidesa Siga leyendo para descubrir lo que necesitará para tener éxito en este puesto, incluyendo habilidades, cualificaciones y experiencia. Role Purpose The After Sales Coordinator (fluent in English and Spanish) is the primary point of contact for new homeowners once a property purchase is finalised. Your mission is to ensure a seamless transition from "sold" to "settled," managing the snagging process, coordinating repairs, and maintaining the developer's reputation for excellence.

Key Responsibilities
* Relationship Management: Act as the dedicated liaison between homeowners, site managers, and sub-contractors and our own internal staff
* The "Snag" Master: Coordinate and track the completion list of minor defects, ensuring all issues are resolved in a timely manner and keeping all stakeholders informed
* Handover Coordination: Organise and occasionally lead home demonstrations, ensuring owners understand how to operate their new home's systems.
* Administrative Excellence:



Maintain an impeccable database of homeowner records and maintenance schedules.
* Contractor Liaison: Schedule and oversee remedial works, ensuring contractors are briefed and work is completed to a high standard.
* Feedback Loop: Collect and analyse customer satisfaction data to help the construction team improve future builds. Requirements & Skills
* The "Organiser" DNA: You live for a well-maintained spreadsheet. You can juggle 20+ moving parts without dropping the ball.
*

Experience:
Previous experience in property development, estate agency, or high-end hospitality is highly preferred.
* Communication: Exceptional verbal and written skills. You can deliver bad news (like a delay) with empathy and professionalism. xqysrnh
* Technical Literacy: Familiarity with property management software or an enthusiasm to learn
* Problem-Solving: A proactive "get it done" attitude when a contractor doesn't show up or a pipe leaks.

📌 After Sales (Andalucía)
🏢 Comet Capital
📍 Andalucía