11 nov
|
Schneider Electric
|
España
11 nov
Schneider Electric
España
Do you dare to lead the digital transformation to create a more sustainable world? At Schneider Electric, we are the leading digital partner in sustainability and efficiency for businesses, communities, and individuals. Our goal is for all people to be able to make the most of our energy and resources through the integration of processes, software, big data, and energy technologies that enable integrated management of buildings, industries, and cities. We are present in over 110 countries with a diverse and disruptive team of over 150,000 people. If you are seeking an opportunity to propel your career and challenge your creativity, we want to meet you Schneider Digital is the digital department of Schneider Electric, leading the digital transformation in the company by giving support globally to our internal teams and our clients. Schneider Digital consists of 6 Digital Hubs worldwide which are strategically located to ensure a 24/7 support across the company (France, China, India, USA, Mexico and Spain). Our Digital Hub in Barcelona is formed by 450 employees working in strategic projects and different roles such as Data, Cybersecurity, ERP, Cloud, Infrastructures, IT Project Management or Digital Marketing. The API Analyst supports the full lifecycle of customer-facing APIs, ensuring reliable operations, smooth onboarding of API users, and rapid resolution of technical issues. This role acts as a bridge between technical teams (APIGEE, Engineering, Architecture) and business/API Champions, providing both functional and technical support. The API Analyst is responsible for credential management, troubleshooting, integration testing, documentation review, and customer assistance, ensuring a positive experience for internal and external API consumers.
Key Responsibilities
1. API Troubleshooting & Support 2.
Credential testing (creation and testing of POSTMAN collection) 3. API Testing & Validation Execute and document integration tests, regression tests, and environment validations (Pre-Prod, Non-Prod). Identify and escalate inconsistencies between environments (e.g., MYSE vs APIGEE data flows). Validate performance and reliability. 4. Customer & API Champion Support Serve as the primary operational point of contact for API Champions, and customer technical teams on: onboarding testing interpreting errors understanding API behavior environment or platform issues 5. Documentation & Knowledge Management Maintain support guides, troubleshooting playbooks, and test cases. Document lessons learned, known issues, and best practices. Contribute to functional analysis and small enhancements when needed. 6. Monitoring & Continuous Improvement Track recurring issues and propose improvements to API design, implementation, testing flows, or governance. Support performance analysis (e.g., Distributor Quote CF API use cases). Collaborate with Architecture and Product teams on enhancements, deprecations, and roadmap alignment. What qualifications will make you successful for this role? Technical
Skills:
Functional Requirements Analysis (FC06): ability to translate business needs into functional API behaviors. System & API Testing (FC08): designing and executing test cases, analyzing failures.
Applications Development Lifecycle (FC02): understanding Dev & release processes. IT Security & Risk Management (FC04): credential security, risk awareness. Master Data & Data Quality (FC12): understanding of reference data consistency. Familiarity with REST APIs, JSON, OAuth, and API gateways (APIGEE preferred) Familiarity with Signavio, Archimate, Drawio or similar tools Soft Skills Issue Resolution (C005): strong analytical and problem-solving skills. Customer Focus (L05): able to anticipate needs and communicate clearly. Cross-cultural communication (C004): ability to support customers across regions. Collaboration & Networking (L06): works well with Architecture, Engineering, Security, and Business. Sustainable Results (L04): drives issues to closure, proactive follow-up. Typical Deliverables Credential validation reports Issue investigations and tickets (Jira, ServiceNow, etc.) Integration test results Updated onboarding documentation Performance testing inputs or results Customer support summaries What will you get? We adapt to you: ? With our versátil schedule, you'll have the freedom to adjust your work hours to accommodate your personal needs and responsibilities. ? We know how great it is to work from home. With our hybrid work plan, you can enjoy working from the comfort of your home. ? Need more time to relax and disconnect? With our Holy Pack, you can purchase additional vacation days to recharge when you need it most. ? Celebrate holidays your way With Floating Holidays, you can exchange holidays for other days that better suit your plans and personal preferences. ?Need additional time to explore new experiences or focus on personal projects? With the Sabbatical Pack, you can request up to 2 months of extra leave (u
📌 Senior, API Technical Analyst (España)
🏢 Schneider Electric
📍 España