Vueling, part of the IAG Group, seeks a Customer Digital Operations Specialist to ensure the stability and performance of customer-facing platforms.
You will bridge business, technology, and external providers, coordinating incident resolution and driving operational excellence for a seamless customer experience across digital channels.
You will monitor platforms, coordinate investigations, and support new product rollouts while working with stakeholders to optimize processes and improve service
📌 Customer Digital Ops Lead - Platform Reliability (Barcelona)
🏢 Vueling
📍 Barcelona
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