11 nov
|
Foundever® (Zona Sevilla)
|
Sevilla
11 nov
Foundever® (Zona Sevilla)
Sevilla
Norwegian & English Customer Support AgentElectronic Device Guarantees | On-site – Seville
Seville | Presential role | Full-time (39h/week)
22,000 € gross/year
Use your languages. Build your career in Seville.
Are you a native or bilingual Norwegian speaker with an advanced level of English?
Do you enjoy helping people and working in a professional, international environment?
At Foundever, we are looking for Norwegian & English Customer Support Agents to join an on-site project in Seville, supporting a leading company specialized in electronic device warranties and insurance.
This is a great opportunity to work in a stable, multicultural workplace, develop your skills, and grow with a global company.
Your role
You will be responsible for:
·Managing warranty and insurance coverage for electronic devices.
·Handling customer incidents, questions, and claims with empathy and accuracy.
·Providing high-quality service in Norwegian, using English as a working language.
·Ensuring a positive and professional customer experience at every interaction.
¿ What we offer
· Temporary contract of 4 months with real possibilities of continuity.
· Hybrid work option: after the nesting phase and once campaign KPIs are achieved, the role offers the possibility to work up to 50% remotely
· Presential position in Seville within a modern, professional office.
· Paid training, delivered online and fully included in the contract.
· 39 hours per week, 5 working days:
- Monday to Friday: 8:05 – 20:05
- Saturdays:
9:00 – 17:00 (only 2 Saturdays per month).
· 22,000 € gross per year.
· Work in an international and multicultural team.
Additional benefits
· Real growth opportunities within Foundever.
· Free language classes for employees.
· Employee Experience Program with weekly activities.
· Special discounts on technology, private health insurance, and other services.
· Bring a Friend Program with referral bonuses.
What we are looking for
·Native or bilingual Norwegian level.
·Advanced English level (minimum B2).
·Customer-focused attitude and strong communication skills.
·Previous experience in customer service is valuable but not mandatory.
·Ability to adapt to different customer needs.
·Availability to work on-site in Seville.
Start date
23/11/2026
Why join Foundever?
At Foundever, people come first. We support your professional development, your well-being, and your work-life balance.
Our general wellbeing program includes:
·Move Well – physical activity and healthy habits.
·Eat Well – nutrition tips and guidance.
·Live Well – tools for balance, stress management, and mindfulness.
·Do Well – initiatives with positive social impact.
We are committed to equality, diversity, and inclusion, applying a zero-tolerance policy toward any form of discrimination or harassment, and actively promoting blind CVs.
¿ Create your best moments. Join #FoundeverLife.
Apply now and turn your language skills into a rewarding on-site career in Seville.
📌 Customer Support Agent | Norwegian & English (Sevilla)
🏢 Foundever® (Zona Sevilla)
📍 Sevilla