Your next career move starts in Lisbon. Join our team and support customers of a well-known Spanish airline, in a city known for its architecture, culture, and Mediterranean lifestyle. At a glance - Location: Lisbon, Portugal (on-site)

- Languages: Spanish (C1) + English (B2)
- Schedule: Full-time, 39 hours/week, rotating shifts
- €1,000 welcome bonus
- Performance bonus: €120/month What you'll do - Support airline customers by phone, with a focus on a great customer experience
- Handle high call volumes
- Stay calm, empathetic, and solution-oriented when customers are in sensitive or stressful situations
- Make good decisions in real time What we're looking for - Fluent Spanish, C1 (spoken and written)
- English, B2 (spoken and written)
- Previous customer service experience (required)
- Proven experience handling high-volume calls
- Resilience in sensitive situations
- Strong communication, empathy, and decision‑making skills
- Availability for rotating shifts Why you'll like it - A welcome bonus from day one
- A monthly bonus you can earn through your performance
- A job in one of Europe's most attractive cities

📌 Customer Support - Spanish & English - Lisbon (Barcelona)
🏢 CBTALENTS
📍 Barcelona