Spanish Customer Operations RepresentativeWe are looking for a talented and highly motivated Spanish Customer Operations Representative to join a strong group, developing one of the world's leading online gaming brands.Desplácese hacia abajo para encontrar los detalles completos de la oferta de trabajo, incluyendo la experiencia requerida y las funciones y tareas asociadas.The Spanish Customer Operations Representative provides customer assistance for the evoke brand by delivering excellent-quality service to our customers across our platform and communication channels.What you will be doingAssisting customers via live chat, telephone, and email, depending on business needs, in areas related to products and brands offered in evoke group.Collaborating with other departments in resolving specific cases to deliver excellent service to our customers.Being part of training processes to ensure quality service and proper development.Analyzing your contacts to optimise your performance.Using a variety of different software and back-office tools.Being part of specific projects according to business needs and personal features with the management team.Who we are looking forA person with the following features:Ease in adapting to changeGood English level, both oral and written.Experience assisting customers.Experience in the online gambling industry.This role involves working in two rotating shifts(08::*::00). Hybrid working:Our employees can work from home up to 80% of the time with 20% of office time built in to ensure we get some face-to-face collaborative team time - and the chance for a coffee and a catch-up! ; Holiday entitlement; Family Support:Tools and services to help support your well-being, including support with mental health and financial education. The power behind big name brands William Hill, 888, and Mr Green, evoke is the new name for 888 Holdings. xqysrnh The first step in the recruitment process is kickstarting your application, followed by an initial screening call and an interview stage.POSITION | Spanish Customer Operations Representative | Position ID: AD.

📌 Customer Support Specialist-Spanish & English (Ceuta)
🏢 888 Holdings
📍 Ceuta