Quince is seeking a German‑bilingual Customer Service Team Manager to build and lead our founding German CX team, based in Barcelona on a hybrid schedule. You will hire, coach, and develop frontline German-speaking Specialists while collaborating across the integral CX organization to drive exceptional customer experiences.
You will lead a Barcelona‑based team, monitor CSAT and other KPIs, and partner with product, logistics, and marketing to improve processes and the overall customer journey in a
📌 Founding German CX Team Lead (Valencia)
🏢 Quince
📍 Valencia
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