Are you looking for an exciting career opportunity in the software sector right here on Mallorca? For our young software company, DiBooq, we are currently looking for a motivated team member to support our customer care and onboarding operations. This position is based at our office located near Palma, offering adaptable working models between 20 and 40 hours per week, suitable for both part-time and full-time arrangements. In this role, you will be the key guide for vacation rental hosts, introducing them to our innovative software solution and ensuring they have an outstanding onboarding experience from day one.

Your core responsibilities include:

- Guiding vacation rental owners and managers through their initial onboarding steps with our software.
- Preparing and conducting structured online software demonstrations for new and prospective clients.
- Answering incoming customer inquiries reliably and providing friendly, professional customer support.
- Helping users navigate the features of our digital solution and resolving their practical questions.

What you bring to the role:

- Native-level proficiency in German, alongside native or C2-level proficiency in either Spanish or French.




- A permanent residence on Mallorca, with the ability to work regularly from our office near Palma.
- A genuine passion for direct customer communication and interpersonal relations.
- Solid technical understanding and confidence in navigating and working with modern software tools.
- Prior knowledge or interest in marketing is a welcome plus, but by no means a mandatory requirement.
- Motivation to learn and grow: career starters and entry-level professionals are warmly invited to apply.

What DiBooq offers you:

- A gross compensation of 26,000 EUR per year, plus a performance-based bonus of up to 4,000 EUR for a 40-hour work week (calculated proportionally for part-time schedules between 20 and 40 hours).
- Direct, close collaboration with company management and clear decision-making paths.
- Genuine professional development and career opportunities within an emerging software company.
- A welcoming, collaborative workplace located on the island of Mallorca.

Does this sound like the ideal next step for your professional path?

📌 Customer Support and Onboarding Specialist (Palma)
🏢 Dibooq
📍 Palma