E-commerce Business Operations Manager (EU OPPO.COM) (Comunidad de Madrid)

E-commerce Business Operations Manager (EU OPPO.COM) (Comunidad de Madrid)

11 nov
|
OPPO
|
Comunidad de Madrid

11 nov

OPPO

Comunidad de Madrid

电商业务运营经理(自营电商方向)

工作地点:西班牙马德里,100%现场办公

汇报线:总部自营电商团队(海外官网)

岗位职责

1、电商活动落地:配合国内业务团队,负责独立站营销活动、优惠权益的后台配置与维护,支撑各类促销、定向优惠活动落地

2、数据处理与分析:使用 SQL 提取业务数据,监控销售实时数据,完成数据处理、数据导出等数据支持工作

3、售后服务支持:日常售后与风控订单支持,协助客服查询用户优惠、订单、限购相关信息,处理风控订单释放

4、日常系统维护:同步维护站点库存、本地专项活动相关资料

5、应急问题响应:新品及大促期间值班,配合中国国内团队响应突发问题,保障活动稳定运行

任职要求

1. 具备可在西班牙全职工作的工作居留
2. 中文流利,可顺畅对接国内团队;具备流利的英文读写能力
3. 会使用 SQL,有基础数据分析能力
4. 做事细心负责,有较强责任心,对待数据和配置工作严谨,具有用户导向意识
5. 有电商运营、活动配置、数据相关经验优先
6. 可接受跨时差工作,积极响应中国国内团队需求

E-commerce Business Operations Manager

Location: Madrid, Spain – 100% On-site

Reporting Line: HQ E-commerce Team (overseas oppo.com)

Responsibilities

- E-commerce Campaign Execution:



Work closely with the business team in China to configure and maintain marketing campaigns and promotional offers on the independent website backend, supporting the implementation of various promotional campaigns and targeted discounts.
- Data Processing and Analysis: Use SQL to extract business data, monitor real-time sales performance, and provide data support through data processing, data exports, and related tasks.
- After-sales Support: Provide daily support for after-sales services and risk-control orders. Assist the customer service team in checking user promotions, order details, and purchase restrictions, and handle the release of risk-control orders.
- Daily System Maintenance: Maintain and synchronize website inventory information and documentation related to local promotional campaigns.
- Incident Response: Provide on-call support during new product launches and major promotional campaigns, working closely with the team in China to respond to urgent issues and ensure the smooth operation of campaigns.

Requirements

- Must hold a valid work and residence permit allowing full-time employment in Spain.
- Fluent in Chinese to communicate effectively with the team in China, with strong English reading and writing skills.
- Proficiency in SQL and basic data analysis skills.
- Detail-oriented, responsible, and rigorous when handling data and system configurations, with a strong user-oriented mindset.
- Previous experience in e-commerce operations, campaign configuration, or data-related roles is preferred.
- Willingness to work across time zones and respond proactively to requests from the team in China.

📌 E-commerce Business Operations Manager (EU OPPO.COM) (Comunidad de Madrid)
🏢 OPPO
📍 Comunidad de Madrid

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