OverviewAs Fraud & Risk Project Manager, you will design and scale strategic anti-fraud initiatives to protect the Glovo platform across regions.

You will translate complex risk insights into actionable roadmaps by partnering with product, engineering, data science, and operations.

You'll prioritize projects by financial impact and risk, balancing loss reduction with user experience and conversions.

You will bring clarity to a multi-stakeholder environment while driving measurable fraud reduction and safer, smoother operations.

This role offers the chance to shape risk governance across multiple markets and touchpoints.

Compensaciones / Beneficiosequity plan private health insurance

Glovo credit discounts on transportation and food discounted gym memberships extra time off and adaptable remote work options

ResponsabilidadesLead end-to-end implementation and rollout of anti-fraud projects, tools, and processes across regions/marts

Analyze fraud vectors and financial impact to identify platform vulnerabilities in customer, courier, and partner operations

Collaborate with Product, Engineering, Data Science, Operations, Legal, and Compliance to deploy automated risk rules and detection systems

Serve as main POC for regional/local teams,



consolidating country-level feedback into the roadmap

Prioritize initiatives based on financial impact, risk exposure, and country needs to optimize resource allocation

Define, track, and report key fraud metrics and KPIs to balance loss reduction with user conversions

Design standardized incident response protocols and workflows for high-severity fraud events

Evaluate external fraud prevention vendors and identity verification solutions to enhance security

Requisitos principales3+ years in operations management, project management, or fraud prevention within tech/e-commerce/on-demand platforms

Strong analytical mindset with SQL, data visualization (Looker, Tableau), and quantitative risk analysis

Proven track record of managing cross-functional projects and aligning technical and non-technical stakeholders

Solid understanding of payment processing, identity verification, account takeover, and promotion abuse mechanisms

Excellent problem-solving and data-driven decision-making under pressure

Fluency in English; Spanish and French a plus cross-functional collaboration data-driven mindset problem-solving under pressure

SQL

Looker

Tableau

📌 Fraud & Risk Project Manager - Barcelona
🏢 Glovo
📍 Barcelona