Sonder is revolutionizing hospitality through innovative, tech-powered service and inspiring, thoughtfully designed accommodations combined into one seamlessly managed experience. Officially launched in ****, Sonder is making a world of better stays open to all with a variety of accommodation options — from rooms to suites and apartments — found in 40+ cities spanning 10 countries and three continents. Sonder's innovative app empowers guests by making self-service features and 24/7 on-the-ground support just a tap away.

From simple self check-in to boutique bathroom amenities, we bring the best of a hotel without any of the formality.

Our Front Desk Hospitality

Agents are the face of Sonder and who live our leadership principle of 'Extend Hospitality to All'. Utilize our digital communication systems to receive guest calls, SMS and live chats, and offer immediate support from the Front Desk Handle all guest interactions with the highest level of hospitality and professionalism, accuracy and timeliness,



accommodating special requests whenever possible; Flex to support the back-of-house/Hospitality Agent team on a day-to-day basis as needs arise through housekeeping quality audits, inventory checks, and minor maintenance and technology issues Ensure the maintenance, cleanliness, and organization of both guest-facing and back of house working spaces including lobbies, office, storage closets, warehouse and others, as assigned Support multiple Sonder properties throughout the local market, as required you love speaking with others in person and via phone, email, and chat Demonstrated experience working in hotels, restaurants, or other customer-facing hospitality, service, and/or customer experience roles Strong computer literacy and writing skills and comfort switching between multiple desktop and mobile applications Versátil schedule and open to working evenings, weekends and holidays Proficiency in languages other than English a plus Expense reimbursement available) Medical, dental and vision insurance (where applicable) Workplace flexibility (for remote-specified positions only) #ABetterWaytoWork We are an equal opportunity employer and value diversity at our company.

📌 Front Desk Hospitality Agent (Laza)
🏢 Sonder
📍 Laza