ABOUT US For the Bilbao office (Iberdrola Tower) and/or the Vitoria office (Álava Technology Park).
Candidates must be based in the Basque Country or nearby
Lantek is a leading multinational company in software solutions for the industrial sector, specialized in
Industry 4.0 a nd digital transformation
.
With over
400 professionals and presence in
16 countries
, we are committed to continuous innovation to optimize manufacturing processes on a global scale.
ABOUT THE ROLE
As part of the Operations team, this role will provide support to our customers, particularlly those situated in regions where we does not have an established physical presence.
The Customer Application Engineer will diagnose and troubleshoot any software-related problems, help our customers install applications and programs, assist them with computer issues and explain technical details.
Duties &
Responsibilities The main duties are:
Consult, specify, install, configure, and provide support on issues related to: Lantek systems software suite, database server and CAD/CAM integration.
Support and implement customer projects in Lantek software.
Define solutions in exchange with customers.
Create specifications according to the customer's requirements.
Train customers and employees in Lantek systems (on-site and online).