Customer Support (Barcelona)

Customer Support (Barcelona)

10 nov
|
Cross Border Talents
|
Barcelona

10 nov

Cross Border Talents

Barcelona

Your next career move starts in Lisbon. Por favor, verifique que tiene el nivel de experiencia y las cualificaciones adecuadas leyendo la descripción completa de esta ocasión a continuación. Join our team and support customers of a well-known Spanish airline, in a city known for its architecture, culture, and Mediterranean lifestyle. At a glance
*

Location:
Lisbon, Portugal (on-site)
* Languages: Spanish (C1) + English (B2)
* Schedule: Full-time, 39 hours/week, rotating shifts
* €1,000 welcome bonus
* Performance bonus: €120/month

What you'll do
* Support airline customers by phone, with a focus on a great customer experience
* Handle high call volumes
* Stay calm, empathetic, and solution-oriented when customers are in sensitive or stressful situations




* Make good decisions in real time What we're looking for
* Fluent Spanish, C1 (spoken and written)
* English, B2 (spoken and written)
* Previous customer service experience (required)
* Proven experience handling high-volume calls
* Resilience in sensitive xqysrnh situations
* Strong communication, empathy, and decision‐making skills
* Availability for rotating shifts Why you'll like it
* A welcome bonus from day one
* A monthly bonus you can earn through your performance
* A job in one of Europe's most attractive cities

📌 Customer Support (Barcelona)
🏢 Cross Border Talents
📍 Barcelona

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Recibe por email las nuevas ofertas de trabajo para: customer support (barcelona) / barcelona