This role c oordinates and executes customer orders in accordance with their requirements and/or procedures, based on PSA BDP Ethics.

Responsibilities

- Contact with the dedicated customer for instructions / reminder
- Processing of agent and early warning messages(network contact)
- Communicate information to customers and partners in parallel
- Handling of anomalies / disputes
- Proposal for corrective and preventive measures
- Contact with the warehouse and other subcontractors
- Duty to inform and advise the customer on the formalities of international movement of goods
- Duty to communicate the information of the files in charge to his hierarchical manager
- Monitoring the quality of service center services.
- Create SOP’s when require to support the offshoring process.




- Trouble shooting to proactively find suitable solutions in time and manner to the customer.

Job Requirements ∙ 2-4 years of experience of logistics and forwarding operations/regulations and documentation or Degree in Logistics

∙ Preferable a professional degree by a licensed educational institution specialized in logistics and forwarding.

∙ Computer literacy with Microsoft Software applications and /or other market leading software applications.

∙ Good communication skills in English ( oral and written )

📌 Logistics Service Coordinator- Import (España)
🏢 PSA BDP
📍 España