11 nov
|
INFINNI
|
España
INFINNI is the infrastructure behind the creator economy. We're the leading CRM in our category, with thousands of creators and creator businesses running their operations on our platform. We're a global team of 180+ builders, and we're now building the next layer: AI-powered tools, data and infrastructure purpose-built for creators. What you will do Revenue strategy and planningHabilidades, experiencia, cualificaciones... Si tiene el perfil adecuado para esta posibilidad, asegúrese de inscribirse hoy mismo.
Help set the RevOps roadmap, OKRs and priorities with the revenue leadership.
Support annual and quarterly planning: targets, capacity, territories or segments, and coverage models.
Turn business goals into clear, measurable processes and system changes.
Own the full funnel in CRM: lead management, routing, lifecycle stages, deal pipelines and stage rules.
Make pipeline and forecasting reliable. Define stages, exit criteria and forecast categories with Sales leadership.
Improve how outbound and inbound leads move into the CRM and into pipeline, so we can measure conversion from source to revenue.
Customer Success OpsImprove customer health and risk scoring, revenue-based tiering, and the alerts CSMs act on.
Support CS processes: onboarding and professional services, renewals, handoffs from Sales to CS, and CSM task standards.
Own CS reporting: retention and expansion metrics (NRR, GRR, churn), health distribution, CSM activity and outcomes.
Multi-product and revenue dataHelp us track each product (for example CRM, API and AI features) separately: adoption, usage and revenue per customer.
Own key revenue metrics and their definitions: MRR, ARR, NRR, GRR, churn, expansion, conversion and win rates.
Marketing Ops and Financial OpsSupport campaign and attribution tracking, consent and enrollment rules, and data quality for marketing.
Work with Finance on revenue data, billing and payment dataData & SystemsOwn CRM architecture and governance in HubSpot: objects, properties, calculated properties, workflows, permissions and data hygiene.
Keep integrations healthy across HubSpot, Intercom, Make.
Com, Baserow and our data warehouse.
Lead tool evaluations, purchases and migrations. xqbhyrx Make sure every tool earns its cost.
Reporting and insightsBuild
📌 Senior Revenue Operations Manager (España)
🏢 INFINNI
📍 España