11 nov
|
Glaser Group Spain
|
Andalucía
11 nov
Glaser Group Spain
Andalucía
About Glaser Holiday Rentals
Glaser Holiday Rentals manages holiday homes for owners on the Costa del Sol. We’re a growing team based in Arroyo de la Miel (Benalmádena), part of Glaser Group.
The role
We’re looking for an Operations Assistant to help us run the day-to-day. That means planning the work behind every stay, onboarding new properties, keeping our paperwork in order and looking after guests when they need us.
Around 70–80% of the role is office-based. The rest of the time you’re out at the properties, welcoming guests and dealing with whatever comes up.
What you’ll do In the office
- Organise and coordinate daily operations, including guest arrivals, property inspections, cleaning schedules and maintenance visits, so tasks are planned in advance and completed on time
- Onboard new properties: inspections, inventories, photographs, documentation and setup in our systems
- Keep the paperwork for our properties and rental operations complete, up to date and compliant with current regulations, such as the VUT registration (the Andalusian licence for holiday rental homes)
- Coordinate cleaners, maintenance technicians and other suppliers, and follow up until work is done as agreed
- Keep track of open issues and upcoming needs, and act early before they affect guests or owners
- Keep the team informed of priorities, schedule changes and pending tasks
With guests and at the properties
- Welcome guests on arrival and help them settle in
- Be the first point of contact when guests have a problem during their stay, and solve it calmly and quickly, on site when needed
- Inspect properties before arrival and after departure, and report on their condition
- Restock amenities and keep inventories up to date
- What we’re looking for
- At least 1 year of experience at a holiday rental management company on the Costa del Sol
- You already live on the Costa del Sol
- English and Spanish, spoken and written; other languages are a plus
- A valid driving licence
- Excellent organisation: you plan ahead, manage several properties and priorities at once, and keep accurate records
- A proactive mindset: you spot problems early and act without waiting for instructions
- Strong follow-up: tasks, deadlines, paperwork and supplier commitments are completed properly and on time
- A friendly, service-minded approach with guests, also when something has gone wrong
- Flexibility when the business needs it, such as the occasional adjusted shift
What we offer
- A permanent contract (indefinido) of 30–40 hours per week, normally Monday to Friday
- A company car for work use, plus all the equipment you need
- A varied role that combines planning, administration and guest contact
- A small, growing team where your work is visible
- Start as soon as possible
📌 Operations Assistant (Andalucía)
🏢 Glaser Group Spain
📍 Andalucía