Full Time; Location details can be found in the descriptionDescription:Founded in ****, Real Club de Golf El Prat is one of the most prestigious private golf clubs in Spain and Europe. Located just outside Barcelona, the Club enjoys an exceptional natural environment and holds internationally recognized sustainability certifications. It has hosted the Spanish Open on numerous occasions and most recently welcomed the Estrella Damm Catalunya Championship on the DP World Tour.class facilities, and commitment to excellence and innovation, the Club is now seeking an Operations Director to play a key strategic role in ensuring that all services and facilities consistently operate at the highest standards.Key ResponsibilitiesOperations Management Lead the day?to?day operations of the Club House, facilities and member services.Establish and maintain service quality standards.Define, monitor and report operational KPIs and quality metrics.Ensure compliance with all operational procedures.

Facilities Management

Plan and oversee preventive and corrective maintenance programmes.Coordinate external suppliers and contractors.Supervise facility improvement projects and capital investments.Ensure the Club's facilities remain in outstanding condition at all times.

Member Experience

Maintain a visible presence throughout the Club.Act as a brand ambassador for the Club.



Cross-Functional Coordination General ManagementSports DirectorOperational CoordinatorsMaintenance TeamsExternal Service ProvidersEnsure effective communication and collaboration across all operational areas.

Objectives

During the First 12 Months Professionalise the Club's daily operations.Introduce management dashboards and operational KPIs.Efficiently execute facility investment and improvement projects.

Candidate

ProfileWe are seeking an experienced operations executive with a strong track record of leading customer?focused organisations where service excellence is a key competitive advantage.Professional Experience Minimum of 5–7 years' experience in senior operational leadership positions.Strong background in organisations recognised for exceptional customer service and operational excellence.Experience in environments comparable to Real Club de Golf El Prat will be highly valued. Previous experience in one or more of the following sectors Golf clubsFive-star hotelsLuxury resortsPrivate members' clubsPremium sports facilitiesHigh?end hospitality or restaurant groupsInternational experience will be considered a significant advantage.

Core Competencies

Strong leadership and people management skills.Excellent organisational and planning abilities.Requirements Professional level of English, with the ability to communicate confidently with international members and visitors.Flexibility to work weekends and public holidays whenever required by the Club's operations.

📌 Operations Director - Business Management (Barcelona)
🏢 Yesgolfing
📍 Barcelona