Experteer Overview
La experiencia que se espera de los solicitantes, así como las habilidades y cualificaciones adicionales necesarias para este trabajo, se enumeran a continuación.
In this role you will provide technical leadership across the Dynamics 365 platform to enable product teams and delivery partners. You will shape a reusable, secure, and scalable platform aligned with IKEA’s technology direction, starting with Dynamics 365 Case Management for Contact Centers. You will partner with architects, engineers, and business stakeholders to drive architecture decisions, standardize practices, and reduce duplication. You will communicate technical options clearly and mentor teams to deliver value rapidly, with a strong focus on security, observability, and operational readiness. This is a senior, impact-driven position in Madrid that offers broad influence across theぷ
Compensaciones / Incentivos
• Facilitate engineering alignment across the Dynamics 365 platform and dependent teams
• Lead initiatives within the Dynamics 365 sub-domain to support platform strategy and roadmaps
• Promote consistent use of Dynamics 365, Power Platform, and related Microsoft cloud capabilities with appropriate configuration or coding approaches
• Collaborate on solution design and evolution to align with target architecture and standards
• Identify opportunities for reuse across teams (APIs, data models, components, security patterns, automation, testing, deployment assets)
• Reduce duplication and unnecessary customization while encouraging modular design and maintainable extensions
• Advocate modern software engineering, secure-by-design practices, automation, observability, and operational readiness
• Define and apply engineering standards for configuration, customization, ALM, CI/CD, testing, release,
and documentation
• Ensure solutions consider security, privacy, resilience, performance, accessibility, and total cost of ownership
• Provide day-to-day technical leadership to engineers, developers, consultants, and partners
• Translate business needs into technical options with clear dependencies and accessible explanations
• Represent Dynamics 365 engineering perspectives in governance and decision forums and communicate outcomes
• Foster knowledge sharing, technical communities, and onboarding for Dynamics 365 platform specialists
Responsabilidades
• Strong knowledge of Microsoft Dynamics 365 and Microsoft Power Platform, especially Customer Service and Case Management
• Experience with Dynamics 365 configuration, extensibility, security roles, environments, and ALM
• Experience with enterprise integration patterns, APIs, events, data synchronization, and connected Microsoft cloud services
• Understanding xghoner of software engineering practices: source control, CI/CD, automated testing, observability, release management, documentation
• Knowledge of secure, resilient, scalable, and supportable platform design including privacy and access control
• Awareness of licensing, consumption, complexity, and long-term maintenance implications
• Several years of software engineering, technical leadership, solution architecture, or platform engineering in a complex enterprise
• Experience leading alignment across multiple product/platform/delivery teams
• Experience building integrations between Dynamics 365 and other enterprise platforms or customer-facing apps
• Strong analytical, troubleshooting, and problem-solving skills
• Ability to decide when to use standard Dynamics 365 capabilities vs extensions or Power Platform services
Requisitos principales
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📌 MS Dynamics Lead Software Engineer (Madrid)
🏢 IKEA
📍 Madrid