We are looking for an experiencedSalesforce Service Cloud Consultantfor a fully remote freelance assignment in an existing Salesforce environment.The project focuses on implementing standardSalesforce Service functionality, initially aroundcase managementand the in-house service process.

A later phase in **** is expected to include

Salesforce Field Servicefor customer sites.

Expected workload is flexible, approx.5–15 hours per week.

Required experience

Cases, Web-to-Case and Email-to-Case

Work Orders, spare parts, Service Contracts and Entitlements

Assets, Products, Price Books and Knowledge

Flows, emails/templates, reports and dashboards

Data migration from systems such as Zendesk and AX

Nice to have

Visualforce, Apex and LWC

Salesforce Field Service and Experience Cloud

We are looking for a pragmatic, hands-on consultant who can work independently and help move the implementation forward using standard Salesforce functionality where possible.

Fully remote.

Freelance.

Versátil part-time setup.

📌 Salesforce Service Cloud Consultant (Melilla)
🏢 NeedConsult
📍 Melilla