OverviewAs a Salesforce Consultant you will advise on CRM strategies and oversee large-scale CRM implementations to align with business goals and drive growth. You will collaborate with senior stakeholders and cross-functional teams to design and optimize CRM solutions, mentor junior consultants, and contribute to digital transformation initiatives. This role offers exposure to integral, multi-market projects and the opportunity to shape CRM roadmaps and client outcomes.

Compensaciones / BeneficiosHybrid work models Flexible hours Home office options Competitive salaries Volunteer days Wellness days`,`Modern offices` ResponsabilidadesLead CRM consulting projects and enhance client capabilities in the CRM domain Develop and guide digital transformation strategies and concepts Own significant project components and contribute to larger initiatives Advise clients on digital roadmaps and value opportunities Mentor junior consultants and analysts Develop expertise across relevant technologies and topics Manage backlog items and drive prioritization through value generation Act as SME in client pitches and business development Engage in requirements engineering and create functional specifications for platforms like Salesforce, Adobe,



Microsoft Dynamics & Sitecore Document and manage functional/non-functional requirements Map and optimize industry-specific business processes Support customers throughout digital projects and ensure strong customer experience Bridge internal and client stakeholders and collaborate with UX/Design and content teams Facilitate client workshops for ideation and requirements engineering Stay updated on digital trends and their impact on clients' businesses Requisitos principalesExpertise in multiple CRM platforms with experience in large-scale implementations Leads CRM strategy, digital transformation, and enterprise-wide deployments Databases knowledge for understanding CRM data structures Cross-industry experience with global or highly regulated environments CRM configuration, automation, and best-practice implementations Stakeholder engagement with senior executives Project and change management for enterprise CRM projects Data analytics and reporting, including AI-driven insights CRM training and documentation, adoption programs Business process mapping and CRM-driven process re-engineering CRM strategy and roadmap development for long-term transformation Strong collaboration and transparency in team settings Team player Transparent communication Strong stakeholder management Salesforce (and other CRM platforms) Adobe, Microsoft Dynamics, Sitecore (as platform references) Database knowledge

📌 Senior Salesforce Configuration Consultant (Barcelona)
🏢 Dentsu
📍 Barcelona