We're looking for fluent Spanish speakers with a passion for customer service and technical support to join our Customer Care team in November & December in Lisbon. You'll be the voice of the brand across different channels, helping customers with their questions, resolving issues, and creating a positive experience with every interaction.

Please note: You must be eligible to work in Portugal and able to work in Lisbon, that's mandatory.

What You'll Do Respond to customer queries through phone, email & chat online. Provide clear, accurate information and effective solutions. Manage complaints professionally and escalate complex cases when needed. Communicate with empathy while maintaining a professional, customer-first approach. Follow established quality standards and company procedures. Meet individual productivity and performance targets.

What You Bring Fluent

Spanish , both written and spoken.

Intermediate

English (B1/B2) . Typing speed of 20+ words per minute . Strong communication, problem-solving, and interpersonal skills. A genuine customer-focused mindset. Ability to work efficiently in a fast-paced digital environment. Contract &

Working Conditions 12-month initial contract , with the possibility of renewal.



Full-time: 40 hours per week . 8-hour shifts on a rotating schedule . Flight ticket reimbursement according to company policy. Comprehensive health insurance. Free Portuguese language classes.

Salary & Benefits Without Company Accommodation Base Salary: €1,/month Performance Bonus: Details shared during the recruitment process with the company.

With Company Accommodation Base Salary: €1,/month Performance Bonus: Details shared during the recruitment process with the company. Why Join? Work in a truly international and multicultural environment . Receive full on-boarding and professional training. Access career development and progression opportunities . Benefit from relocation assistance and support with your move. Enjoy a stable 12-month contract with the possibility of renewal.

Learn

Portuguese for free and make the most of your experience abroad. Ready for Your Next Adventure? If you're fluent in Spanish , enjoy connecting with people, and want to build your career in an international environment, this could be the opportunity you've been waiting for.

📌 Spanish Customer Care Advisor Lisbon With Relocation Support And Accommodation (Álava)
🏢 Cross Border Talents
📍 Álava