We are inclusive by design, committed to diversity, equity and inclusion, and serious about real work-life balance. Above all, we work by fi five cultural principles: Trust: We create safety to speak openly, ask for help and share context.
Scaling Global Connections
You will join our Optimization team as a technical account manager (L1) —a forward-thinking group devoted to crafting innovative solutions for technical performance and stability.
Technical Ownership &
• Monitoring: Own the technical health of supplier integrations. Detect anomalies and performance degradation through technical KPIs and data analysis. Audits, Logs &
• Incident Investigation: Perform regular technical audits of integrations, catalogs, and configurations. Catalog, Credential &
• Mapping Management: Act as the owner of the mapping process execution and efficiency with all supplier accounts. Ensure correct configuration and quality of catalogs and active products. Monitor credential configurations by catalog, ensuring correct usage and avoiding technical inefficiencies. Optimization &
• Cross-functional Support:
Collaborate with Product Supply and Engineering to implement and validate improvements. Provide technical support and clear insights to Key Account Managers and internal stakeholders.
Experienced: You have relevant experience in technical account management (L1) or supplier integrations (travel industry).
Analytical Expert: You have a strong understanding of API-based integrations and log analysis (XML / JSON). You are fluent in Spanish and have a working knowledge of English. A full-time contract with a flexible schedule—for real.
Hybrid Model: 2-3 days per week in-office.
Barcelona Hub: Access to our city-center office if you prefer face-to-face connection.
Tailored Perks: Versátil compensation via Cobee (health insurance, restaurant/transport cards, kindergarten checks, and training).