IT Support EngineerApplylocations: Madridtime type: Full timeposted on: Posted Todayjob requisition id: JR*Join DayOne – Shaping the Future of Data Infrastructure DayOne is a global leader in the development and operation of high-performance data centers.As one of the fastest-growing companies in the industry, we've built a robust presence across Asia and Europe — and we're just getting started.This is more than a job — it's an opportunity to be a key contributor to our dynamic team and help shape the future of global data infrastructure.IT Support EngineerMadrid, SpainDayOne is a global leader in the development and operation of high-performance data centers.This is more than a job — it's an opportunity to be a key contributor to our dynamic team and help shape the future of global data infrastructure.Job Summary:We are seeking a proactive and technically skilled IT Support Engineer to join our team.In this role, you will be responsible for ensuring the smooth operation of IT systems, providing timely support to end-users, and maintaining infrastructure reliability across the organization.You will play a key role in troubleshooting, system maintenance, and continuous improvement of IT services. Provide first- and second-level technical support, troubleshooting hardware, software, and network-related issues.





Respond promptly to service desk requests and ensure effective resolution of all IT incidents.

Support and troubleshoot issues for both on-site and remote users, including branch locations.

Maintain and update IT inventory, including hardware, software, and system assets.

Ensure all systems are compliant with security policies, including keeping antivirus and other security software up to date.

Collaborate with team members to improve service delivery and IT processes.

Carry out additional IT-related duties as assigned. Qualifications: Diploma or higher qualification in Computer Science, Information Technology, Computer/Telecommunication Engineering, or a related field.

- Minimum 3 years of experience** in a Windows-based support or helpdesk environment.

Hands-on experience with service desk operations and technical helpdesk support.

Working knowledge of Microsoft technologies, including: + Active Directory + Group Policy + DNS and DHCP* Basic understanding of networking concepts (TCP/IP, LAN, WAN, ADSL, VPN).

Experience supporting Windows desktop and server environments.

Proficiency in Microsoft Office applications.

- Fluent in English and Spanish.xqbhyrx If you're ready to grow with one of the fastest-moving companies in the data center industry, apply now and be part of our integral journey. #

📌 Technical Support Engineer (Spanish) (Madrid)
🏢 DayOne Data Centers
📍 Madrid