This job is with Kyndryl, an inclusive employer and a member of myGwork – the largest integral platform for the LGBTQ+ business community. At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. We are looking for a Technical Service Manager to take end-to-end responsibility for the service and act as the main point of contact with the client .
The role will have full responsibility for service management, ensuring effective coordination of the team, service levels and operational priorities.
Take 100% responsibility for the service .
Act as the key point of reference for the SAS vertical .

We are looking for someone with strong experience in service management ,



comfortable managing stakeholders and coordinating operational priorities.
Service management and delivery.
SAS-related environments.

We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.
You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences.

📌 Technical Coordinator - Customer Service (Barcelona)
🏢 Kyndryl
📍 Barcelona