Job Title: Desk Account Manager Online (French-speaking)
- Hybrid LN01

Job Description
Experience the power of a game-changing career Are you passionate about account management, customer success, and innovative AI solutions? We're a global technology and services leader that powers the brands of the future. We help some of the world's leading organizations accelerate digital transformation through technology and innovative solutions. As a French-speaking Desk Account Manager Online in Benálmadena (Málaga), you'll help mid-market customers maximize the value of an AI-powered SaaS platform while driving product adoption, customer retention, and business growth. Career growth and personal development We'll provide you with the tools, training, and support you need to succeed. You'll develop expertise in Customer Success, SaaS, AI adoption, and Account Management, while working in a collaborative, international environment with real opportunities for career growth. What you will do in this role Build and manage customer relationships, promoting the adoption and effective use of an AI-powered SaaS platform. Manage subscription updates, commercial discussions, and customer satisfaction to support long-term retention. Track customer interactions, opportunities, and performance metrics using CRM tools, ensuring accurate pipeline management and reporting. Collaborate with cross-functional teams to deliver an outstanding customer experience and contribute to business success. Your qualifications 2-5 years of experience in Account Management, Customer Success, or B2B SaaS Sales. Native or bilingual French and professional English. Experience using Salesforce or other CRM platforms in a target-driven environment.



Knowledge of sales methodologies such as MEDDIC, MEDPIC, or Outcome Selling. What's in it for you Salary 20.072 euros gross/year + up to 4.800 euros gross/year Full time, permanent Spanish contract: Monday to Friday, 09:00
- 18:00 Excellent office location in Benalmadena Wellness programs and initiatives Access to training and development programs. Opportunities to participate in volunteer and community service projects Location ESP Benalmádena Costa
- Plaza Solymar, C.
Benalmar Local 12 Language

Requirements:
English Time Type: Mission: Company Overview We’re a integral technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.

📌 Desk Account Manager Online (España)
🏢 Concentrix
📍 España