10 nov
|
International Air Transport Association (IATA)
|
España
10 nov
International Air Transport Association (IATA)
España
IATA in Madrid seeks a Head of the Customer Service Center to lead a diverse team delivering high-quality support to airlines, travel and cargo agents, and third-party stakeholders. You will oversee daily operations and drive improvements, ensuring RACI alignment with internal stakeholders.
The role requires 7-10 years in customer service and sales, strong leadership, and fluency in English; experience with SAP, Salesforce, and Microsoft tools is a plus.
📌 Global Customer Service Leader (España)
🏢 International Air Transport Association (IATA)
📍 España