Business Insights, a software engineering company, is seeking a Senior Program Manager to lead an international Genesys Cloud CX migration and CCaaS transformation. You will coordinate across countries, manage budgets and timelines, and drive user adoption to ensure a successful deployment.
The role focuses on governance, stakeholder engagement and delivering measurable CX improvements across general teams. Barcelona-based, with travel as required.
📌 Global CCaaS (España)
🏢 Business Insights
📍 España
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