Your next career move starts in Lisbon. Join our team and support customers of a well-known Spanish airline, in a city known for its architecture, culture, and Mediterranean lifestyle. At a glance
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Location:
Lisbon, Portugal (on-site)
- Languages: Spanish (C1) + English (B2)
- Schedule: Full-time, 39 hours/week, rotating shifts
- €1,000 welcome bonus
- Performance bonus: €120/month

What you'll do
- Support airline customers by phone, with a focus on a great customer experience
- Handle high call volumes
- Stay calm, empathetic, and solution-oriented when customers are in sensitive or stressful situations
- Make good decisions in real time What we're looking for
- Fluent Spanish, C1 (spoken and written)
- English, B2 (spoken and written)
- Previous customer service experience (required)
- Proven experience handling high-volume calls
- Resilience in sensitive situations
- Strong communication, empathy, and decision‑making skills
- Availability for rotating shifts Why you'll like it
- A welcome bonus from day one
- A monthly bonus you can earn through your performance
- A job in one of Europe's most attractive cities #J-18808-Ljbffr

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