Overview As a Field Service Engineer you will be responsible for ensuring the optimal performance of our diagnostic instruments at laboratories and medical centers, providing high-quality technical support and coordinating key field activities. Responsibilities Preventive maintenance and installations : Organize and execute scheduled instrument installations, maintenance activities, software updates, and technical interventions. Plan and coordinate instrument installations, including logistics and LIS connection, in collaboration with sales and customer support teams. Customer technical support : Provide training to customers and colleagues. Coordination of external field service engineers : Act as the main contact for the local service organizations and coordinate planning for monthly maintenances, installations and dispatch for urgent repairs. Provide tools, training, and technical support. Document and review activities in the CRM database. Coordinate logistics and allocation of instruments and spare parts for internal and external service partners.
Your profile
Degree in Technical Engineering or equivalent. Minimum 3 years of experience in laboratory instrumentation installation and maintenance. Native or fluent Spanish and good command of English. Proficiency in MS Office, Salesforce, and inventory management systems (SAP or similar). Why choose Fujirebio A challenging full-time role with an attractive salary and additional benefits. A role with rich content and the freedom to shape your role independently. An open and informal corporate culture that promotes collaboration between scientific, operational, commercial and support teams. Our high-quality products help doctors to make quick and accurate diagnoses of conditions including neurological disorders (such as Alzheimer’s disease) and infectious diseases (such as Hepatitis C and HIV). Our diagnostic tests are developed and manufactured in Ghent and Tokyo, and sold worldwide to hospitals and laboratories.
📌 Service Engineer Field Service Engineer (España)
🏢 Fujirebio
📍 España
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